Privacy Policy

1. Information We Collect

• Account information: name, business name, email, phone number, GSTIN, PAN, addresses.
• Transaction information: orders, quotations, payments, invoices, ledger entries.
• Usage information: device, IP address, browser, pages viewed, search queries.
• Communications: emails, calls and chat messages with our support team.

2. How We Use Your Information

• Process and fulfil orders, quotations and credit applications.
• Verify identity and prevent fraud.
• Provide live prices, news and personalised recommendations.
• Improve platform performance and user experience.
• Communicate transactional updates and (with consent) marketing offers.

3. Sharing of Information

We share data only with verified suppliers, logistics partners, payment processors and financial institutions as needed to fulfil your transactions. We never sell your personal data to third parties.

4. Data Security

Biznie uses industry-standard encryption (TLS 1.2+), encrypted databases, role-based access controls, and undergoes regular third-party security audits. Despite our best efforts, no online platform is 100% secure — please use strong passwords and enable 2FA where available.

5. Cookies & Tracking

We use essential cookies for authentication and session management, and analytics cookies (with consent) to understand platform usage. You can disable non-essential cookies via your browser.

6. Your Rights

• Access — request a copy of your personal data.
• Correction — update inaccurate information.
• Deletion — request deletion (subject to legal/financial record-keeping requirements).
• Opt-out — unsubscribe from marketing communications at any time.

7. Data Retention

Account data is retained while your account is active. Transactional and tax data is retained for at least 8 years per Indian financial regulations.

8. Children

Biznie is a B2B platform and is not intended for users under 18 years of age.

9. Changes to this Policy

We may update this policy periodically. Material changes will be communicated via email or in-app notification.

10. Contact

For privacy queries, email privacy@biznie.com or write to our registered office.